Terms of Use and Privacy Policy

Welcome to our website! By accessing and using our site, you agree to follow the terms and conditions here. These terms manage your use of our services and ensure the protection of both your interests and ours. Please take a moment to read them thoroughly. If you have any questions or seek further explanation, feel free to contact us.

Who we are

Our website is https://irina-ziegler-realtor.com.

This privacy policy explains how our Knoxville, TN website uses and safeguards any information you share while using our site. We are committed to protecting your privacy. If we ask for information that identifies you when using this website, rest assured it will only be handled in accordance with this privacy statement. We may update this policy occasionally, so please review it periodically to ensure you’re comfortable with any changes. This policy takes effect as of 9/19/2024.

GDPR Compliance

This site is only for individuals living outside of the European Union. By using this site, you confirm that you are either not a European Union resident or, if you are, you consent to the collection of personal information like your name, email, phone number, address, IP address, and social media links. Users must not cause personal information of European residents to be collected without obtaining explicit consent.

TCPA & Registration Terms

If you register on our website, you agree to receive automated calls and texts from our website or its partners and affiliates at the number you provide. These may come from (865) 271-8176 or similar numbers, possibly using automated dialing systems or prerecorded messages. Standard message and data rates apply. You confirm that the number provided is your own, and you will inform us promptly if your number changes.

Terms & Conditions

By accessing this website, you agree to the terms of use.

For Everyone, Especially Our Canadian Friends

If you register on this website, per the CASL, you consent to receive emails, calls, and texts from us. If you prefer not to be contacted this way, please do not register.

What we collect

We gather information during the sign-up process, which includes name, email, city, state, gender, birthday, picture, website, and IP location.

What we do with the information

The information collected is forwarded to an agent to assist you in finding a property. You may be contacted via email, text, or phone. Upon registration, your information will be shared with our partnered lender.

Internal record keeping

We may use your information to improve our products and services. Occasionally, we send promotional emails about products, offers, or information that may interest you. We may also use your information for market research. Contact may be through email, phone, fax, or mail. We might use the information to personalize the website. Your information might be shared with third-party partners for marketing, but it will never be sold.

Security

We ensure your information is secure with appropriate physical, electronic, and managerial measures to protect your information from unauthorized access or disclosure.

How we use cookies

Cookies are small files placed on your computer’s hard drive. They help analyze web traffic and personalize your experience. We use cookies to understand which pages are being used to improve our website. This information is only used for statistical analysis and the data is removed afterward. Cookies enhance user experience, but they do not allow access to your computer or provide any data other than what you share. You can choose to accept or decline cookies in your browser settings, although this may limit website functionality.

Links to other websites

Our website may contain links to other sites of interest. We do not control these sites and cannot be responsible for the protection and privacy of information you provide while visiting other sites. Review the privacy statement for each site you visit.

Controlling your personal information

If you wish to opt out of contact, you can click on the unsubscribe link at the bottom of any email correspondence. If you wish to opt out of phone calls, please emailirina@irina-ziegler-realtor.com

California Consumer Privacy Policy Compliance

To opt out of email communication, click the unsubscribe link included in the email. To opt out of phone calls, email irina@irina-ziegler-realtor.com.

Collection of Personal Information

We collect personal information that relates to or could be associated with a consumer, household, or device. Personal information does not include government-recorded information or de-identified consumer information. In the past twelve months, we’ve collected categories like identifiers and commercial information. This data is collected directly from you or indirectly as you interact with the website. You can visit our website anonymously.

Use of Personal Information

The personal information collected is used to fulfill the reasons it was provided, such as processing transactions, offering support, personalizing experiences, and complying with legal requirements. We don’t collect additional information without notifying you.

Sharing Personal Information

We may share your personal information with third parties for business purposes, ensuring contracts maintain confidentiality and restrict other uses. The CCPA restricts third-party sales of personal information without consent. We only share with service providers and have disclosed categories such as identifiers for business purposes within the last year.

Sale of personal information

We have not sold any personal information in the past year.

Your Rights and Choices

Under the CCPA, California residents have specific rights regarding personal information like requesting disclosures or asking for data deletion, unless specific exceptions apply.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve months. Once we receive and confirm your verifiable consumer request, we will disclose to you: (a) the categories of personal information we collected about you; (b) the categories of sources of the personal information we collected about you; (c) our business or commercial purpose for collecting or disclosing your personal information; (d) the categories of third parties with whom we share your personal information; (e) the specific pieces of personal information we collected about you (this is also called a data portability request); (f) if we disclosed your personal information for a business purpose we will provide the personal information categories that each recipient received.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we have received and confirmed your verifiable request, we will delete, and direct our service providers to delete, your personal information from our records, unless an exception applies.

We may deny your request if retaining the information is necessary for us or our service providers to: (1) complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of the written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you; (2) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; (3) debug products to identify and repair errors that impair existing intended functionality; (4) exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law; (5) comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.); (6) Engage in public or peer-reviewed scientific, historical or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent; (7) enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us; (8) comply with a legal obligation; or (9) make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either calling us at (865) 271-8176 or e-mailing us atirina@irina-ziegler-realtor.com. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please submit proof of authorization with the verifiable request.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative and describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or the authority to make the request and confirm the personal information relates to you. We will only use any personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. Making a verifiable request does not require you to create an account with us. We will never provide your social security number, credit card numbers, or any other sensitive personal information pursuant to a request under the CCPA, rather we will treat any such requests as requests to delete.

Response Timing and Format

We use our best efforts to respond to verifiable consumer requests within forty-five days of its receipt. If we require more time, up to ninety days, we will inform you of the reason and the extension period in writing. We will deliver our written response by mail or electronically, at your option.

Any disclosure we provide will only cover the twelve-month period preceding the receipt of a verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another without hindrance, specifically in a portable document format sent through your account or the e-mail address provided.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

While we do not sell your personal information, if this changes, we will notify you and provide opt-out instructions in accordance with the CCPA.

Non-Discrimination

We will not discriminate against you for exercising any of your rights under the CCPA. Specifically, unless permitted by the CCPA, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires you to opt-in, which may be revoked at any time.

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